Great company to work for. - Customer Service Representative American Express Employee Review

4.0
14 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Great company to work for and lots of opportunities to move up in the company. Competitive salaries - increase in salary was dependent on good evaluations. Managers and supervisors were fair.

Cons

I worked in customer service so the routine of it all does get to you. And sometimes you had to deal with irate, abusive customers and take it all with a smile.

Explore other reviews about American Express

5.0
8 Jul 2026
Recommend
CEO approval
Business outlook

Pros

work from home is nice

Cons

pulled in different directions often

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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