1.0
30 Sept 2018
Anonymous employee
Current employee, more than 5 years
Phoenix, AZ
Recommend
CEO approval
Business outlook
Pros
The most talented and knowledgeable set of travel agents in the world.
Cons
Working weekends, holidays. Raises don't happen. Blame the agent for every error and company takes no initiative to fix the issues. No in house/regional back office support. No one takes responsibility for anything. Computer systems are always crashing and sending simuls. Ticketing in India will let things sit and let fares expire and then you have to call the customer and tell them your previous quote was false. They care about shareholders, not employees. Constantly hiring because they can't keep anyone.