Great company to work for as long as you not at the bottom - Customer Care Professional American Express Employee Review

3.0
16 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Very good company, great reputation, a lot of emphasis on career developement and profession

Cons

Almost impossible to move up if you start at the bottom in call centre. Nobody is willing to give you a chance.

Explore other reviews about American Express

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Amazing PTO Opportunity for bonuses

Cons

Not a clear career path Remote job in a high cost of living area

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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