Enterprise IT on Training Wheels-OTS/FC - IT Support Associate II (OTS) Amazon Employee Review

4.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Exposure to enterprise-scale IT systems and industry best practices. Granted autonomy to figure out solutions. Many helpful team members. Given the ability to take on projects that are above my official job duties. Amazon experience is a strong resume booster.

Cons

Skills often tied to proprietary Amazon tools-little relevance outside the company. Constant process and system changes with scattered, inconsistent documentation. Lack of access or permissions needed to solve problems directly. Culture is focused on hitting metrics and checking boxes rather than achieving meaningful results

Explore other reviews about Amazon

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work hours are flexible. Accommodations are available if needed.

Cons

Work is repetitive. There are limited opportunities in advancing your career within Amazon.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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