Good pay, but a lot of work - Cloud Support Engineer I Amazon Employee Review

3.0
22 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Good Pay, extra benefits as points which are redeemable, good learning and growth opportunities, free AWS cert reimbursements, phone internet wifi bills reimbursements

Cons

No amazon vouchers, no work life balance, a lot of internal politics when it comes to promotion after CSE-I, low ratings in support means your performance impacted at high level even if you are wrong, over customer obsessed not considering employee's mental health

Explore other reviews about Amazon

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great room for growth, amazing learning opportunities for early career

Cons

Problems don't get fixed quickly. Red tape, but you can work through it.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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