Pays More but not worth it - Customer Service Representative (CSR) Amazon Employee Review

3.0
27 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Pay was good. Was able to work remotely and had short intervals for shifts.

Cons

Was able to make my own schedule but it was very difficult because you had to fight others for time slots. Time off wasn't granted hardly ever. Metrics are unattainable The management didn't care about customer experience at all, they just cared about numbers.

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5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Amazon gives flexibility in schedule.

Cons

the work is hard on body if not done properly

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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