Poor pay, long hours, extreme micro management, more responsibilities without increase in pay - Virtual Customer Service Associate Amazon Employee Review

2.0
1 Apr 2021
Recommend
CEO approval
Business outlook

Pros

- looks good on your CV - you don't have to worry about free time - you won't have any - nice colleagues

Cons

- worst training I have ever received - you would think a massive company like Amazon would have proper training materials and coaches - they do not - awful, awful micro management - you go 3 seconds over your 15 minute break? it gets flagged up to your manager - very low salary despite them just piling on more and more "skills" and responsibility - managers change every few months - no personal connection with anybody - you can just tell you are completely replaceable and any suggestions or complaints are discussed and listened to, but nothing ever happens - Amazon just has no need to change anything - I was basically forced to work in the same role for a year despite not being challenged and me constantly taking on more responsibility and asking to transition into a different role

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

-Structural and organize -High pay -All training done on site

Cons

-Before start date very limited, information about AWS(They don't like sharing over the internet. -Fast pace with training and learning.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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