Amazon's VCC- Virtual Call Center - Anonymous employee Amazon Employee Review

2.0
10 Feb 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No commute- Save money on gas and parking Work in your pajamas. Great employee benefits: 401k, shares of stock, medical/dental, PTO, vacation time Quarterly bonus for metrics

Cons

Communication methods with upper Management can be challenging and timely. Ineffective time clock & time off system, many glitches that can negatively impact the amount of time off you have available. Training could be more thorough, many customer situations failed to support a known solution. Lame discount You're pretty much disposable, rather than take the time to investigate a concern, they'll terminate employment.

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5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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