Amazon Work from Home review - Seasonal Work From Home Customer Service Amazon Employee Review

1.0
9 Nov 2017
Recommend
CEO approval
Business outlook

Pros

Easy application and hiring process

Cons

We were not trained properly. We watched 5 videos about amazon with no hands on training, then we were put on the phone with live customers. They did not care that we had no idea what we were doing or talking about. This honestly made me look at amazon differently. When I buy things from amazon, and call customer service, I now know that whoever is on the other end of the phone just might not have any idea what they are talking about. And that’s okay with management. This is not how I viewed Amazon before I started working here.

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5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

pay and schedule. great pay and the work schedule isnt bad either

Cons

fast pace work environment here

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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