Solid compensation but challenging culture and bureaucracy - Senior Customer Success Manager Amazon Employee Review

4.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Comp is solid coming from a retail background. Get to learn about how Amazon Retail operates. Opportunity to work with large vendors at scale

Cons

Culture and bureaucracy. Vibes are not great in Santa Monica retail amidst layoffs and AI

Explore other reviews about Amazon

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great ambient and flex time, you can choise your own shifts.

Cons

Choise your shifts is like a race with the others workers.

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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