Great colleagues and work life balance - Business Analyst Albatross CX Employee Review

5.0
11 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Great colleagues that became friends!

Cons

Analysis used is a bit simple, learning curve stops after a while

Explore other reviews about Albatross CX

5.0
24 Jun 2021
Recommend
CEO approval
Business outlook

Pros

good pay flexible schedule enjoyable work

Cons

cliques in management company often changing

2.0
13 Dec 2018
Recommend
CEO approval
Business outlook

Pros

The close knit team aspect was what kept me staying at this company for as long as I did.

Cons

Upper management did not care about their employees, or listen to any of their concerns. Without our team, there would be no business. There were absolutely no incentives to motivate employees. We were often overworked, extremely underpaid, and ignored when we asked numerous times to hire new employees to help with the workload. The company was very cheap. Most of the team left one after the other, and most of the work is now outsourced to avoid hiring new people. I recommend you stay away from this company.

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Albatross CX Response
7y
Thank you for sharing your feedback. It is unfortunate that you were left with a negative impression. We are surprised to read some of your comments - our CEO, Global VP and Head of HR have travelled to New York specifically to spend time with the team and hear you out. We awarded promotions and increments to your team. We did hire new full-time team members and independent contractors. We try our best to ensure our compensation and benefits strategy is in line with local benchmarks. Our team members in the US enjoy medical and dental insurance, annual pay review and a generous bonus scheme, amongst other benefits. We do take all comments very seriously though and would appreciate if you could share any further feedback to us directly - please feel free to reach out to us on HR@cxg-hub.com.
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