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      AT&T

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      AT&T reviews

      Senior Manager Advanced Analytics - Senior Manager Advanced Analytics AT&T Employee Review

      2.0
      2 Apr 2019
      Senior manager advanced analytics
      Recommend
      CEO approval
      Business outlook

      Pros

      great benefit, discount on wireless and tv service, good healthcare, depends on which team/org work life balance can be awesome or terrible

      Cons

      There are frequent various scales of reorgs and layoffs across the year. Leadership does not care about individual development but securing their own job and headcounts. Many teams/orgs work on exact same things. Career advancement is heavily weighted on whether following the "right" leader or working on the "right" project/business section. Working environment is lack of transparency and many hiring and promotions just "do not make sense". Most analytical leaderships are old-minded and not coming from analytical or data background, learning, adopting, and applying newer analytical technology/methodology is extremely slow and difficult. The "advanced analytics" are mostly straight data pull and creating/refreshing reports.

      Explore other reviews about AT&T

      5.0
      1 Jul 2026
      Ihx (in home expert)
      Recommend
      CEO approval
      Business outlook

      Pros

      Company vehicle, flexibility, leads provided

      Cons

      Work life balance was disproportionate to salary

      5.0
      23 Sept 2014
      Retail sales consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      1 of the best things about AT&T is the training you receive as a New Hire. The company sends you to a designated location for a month's worth of training. They teach you the basics of sales and how to maximize your customers in-store experiences. While at training if it is necessary, they will pay to put you in a hotel, give you an American Express card for daily meals and reimburse you for any travel expenses in a very timely manor. The training you receive is top of the line. Next, lets talk pay. At&t pays their employees extremely well. With a base salary with paid overtime and full benefits and a compensation program, you won't want to leave the company just for that reason. They take care of their employees for the time you spend with them. Room for advancement. At AT&T moving up is a breeze if your motivated and a hard working individual. My current assistant store manager has only been with the company 10 months and is already looking at becoming a small business rep.

      Cons

      The work and life balance. The hours are long and tiring to the point were when you get home all you want to do is sleep and on your days off as well. Customers you have to deal with and the ability for a sales rep to control the interaction . That is one of the biggest complaint I have about the company. A lot of times customers come into the store hot and as sales reps we don't have the discretion or ability to waive ridiculous fees or fix issues. Everything seems like it has to be refereed to customer care which makes for a bad customer experience in store.

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      AT&T Response
      11y
      We pride ourselves on providing world class pay, benefits, training, and growth opportunities. Thank you for acknowledging one of the things we do well. But more importantly, thank you for your overall feedback and what we can improve upon. We look to develop and empower our employees and make every experience, whether internal or external, seamless. We will ensure your feedback is heard. Thanks again.
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