AIG needs to care about its employees. - Anonymous employee AIG Employee Review

3.0
4 Apr 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. The flexible working hours and the option to work from home for one to two days a week is great. 2. Initial pay when hired. 3. 401k and benefits are good.

Cons

1. No raise or promotion for years, even though the cost of living keeps increasing. The only way to get a promotion at AIG is to transfer to another team. Management don't care about the high turnover rate and I was shocked as I came from a tech company. When you tell your manager you have a job offer, at a tech company your manager will most probably ask why you are leaving or even provide a retain-offer. Here at AIG, your manager will ask:"Ok, so when is your last day?" 2. When I go to a service unit in AIG (HR, IT, etc), I kind of fill I am in DMV. People keep talking to colleagues without noticing you or talking to you like you are an idiot. The low efficiency is everywhere. Image it takes over a month to get a replacement microwave or a hot water fountain that breaks again in two weeks! You keep hearing from senior people in the company say that "yeah, this is AIG", which makes me feel really bad because obviously people here have gotten used to the government-style low efficiency at AIG. 3. Senior management care about the board, wall street, their own bonuses, but not the future of the company, or the employees. Replacing the CEO or any senior management without changing the way AIG does its business will not save AIG. Underwrting strategy is just one of the examples. A changing industry environment (soft market to hard market or the other way around) will only make it worse, or just cover up the problems that will emerge again in the future.

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5.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, good people in New York

Cons

Management out of touch with reality

2.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Salary and vacation days are good but be careful you are not taking on multiple roles for this position.

Cons

If you’re considering applying, make sure to ask in the interview: Will there be someone else doing what I am doing? If not, the team is understaffed and all the responsibility will rest on your shoulders. Even with the vacation days, your days will be swamped and stressful. It is NOT worth it. Out of curiosity, I’ve been looking at their latest job postings for my department and there is so much packed into one role, it’s wild. You can tell the person they’re trying to replace clearly wore too many hats and it will be a long struggle to fill this position. Are my team members working in other time zones? You can face several early morning calls based on their hiring pattern. Some teams will require annual or quarterly traveling. Over the years, the company is hiring mainly white managers domestically in the USA, while lower roles are hired abroad or contractors. Meetings to accomodate offshore hours are brutal. What percentage of the day is in meetings? If you don’t have time to deliver on output because of meetings, you will likely have to stay late to complete the work. The company seems to hire very good talkers but not a lot of do-ers. Several meetings involved more people than needed. Managers seem to think “if I have to suffer through this meeting, everyone has to suffer”. If managers are fortunate enough to delegate the deliverables, they can handle some meetings by themselves. Who would be handling my onboarding and training when I start? If it is not your direct manager, your early success will be at the mercy of your peers who understandably are not responsible for onboarding you. Sadly, I have observed that the people-managers do not like to manage people. In fact, they value those that manage the manager and the team’s roadmap plan for them. The managers don’t seem to want to oversee the team or their deliverables. If there is a job change (salary, position, hours) how is that communicated? In my experience these things were not communicated or consented to. The change would apply in the system and you would have to conform accordingly.

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