IT Help Desk - IT Analyst, Point of Contact, and Team Lead AIG Employee Review

5.0
12 Jul 2016
Recommend
CEO approval
Business outlook

Pros

Good benefits, good HR department. Genuinely enjoyed work there while the office was productive and managed properly.

Cons

Chaotic management. Self destructive office politics. Many of the people hired were very obviously not skilled in IT, which is required for a IT Help Desk job.

Explore other reviews about AIG

5.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Good compensation structure, bonuses were higher that the industry average. Freedom to be entrepreneurial and do what I thought would work in my territory

Cons

Zonal management had a lot of turn over at the time, some not qualified to lead.

1.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

See lots of interesting accounts Coworkers are pretty friendly

Cons

Too bureaucratic Unrealistic production goals Temperamental management Out-of-date systems Very high turnover leading to a lot of teams being overworked

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