Implementation Consultant/Client Services Specialist - Anonymous employee ADP Employee Review

3.0
30 Jun 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The salary for the first position was very good and was able to work from home. Some overtime work was required but it was not often and very doable. Employees are friendly and work environment overall is friendly.

Cons

They are working towards offshoring several types of positions, implementation being one of them. The upper management at ADP has changed over the last 6 years and morale has gone down because of this. Worked in client services where lunches were reduced, expected to work late, no time to work on projects.

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5.0
22 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture with great leadership

Cons

Too many strategic changes and products

2.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
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