ESW Reviews

1. Well the biggest problem of company is the management. They have more managers(just to arrange meetings to show they are working) than the developers ( who actually work). And then there are more managers to manage those junior managers. 2. HR is useless and they don't really help if any junior employee has concern about its senior. They basically go along with the senior management ignoring the junior employee's concerns. 3. Marketing team is doing good job of showing the company like they are competitors of Amazon but in short there is not much scope to learn or grow in company in terms of tech skills.

Our first ever big staff review highlighted that it was a potential issue of managers not communicating changes that have directly impacted on your job (38% of us did not give full marks) Sadly I never saw any improvement with this over the years and also experienced very poor communication between teams as well as within. To give one example which isn’t my worst, I was approached by a staff from another team with a sudden problem causing big issues for their team. I discovered the issue for them only for us to then realise that another team knew about this issue but were not bothered about it- in other words you have teams selflessly looking after their own interests (and to look good in front of senior managers) with no regard for the consequences of their mistakes. It’s very bizarre to experience the complete opposite of team work in a company that should be about constant collaboration of teams which is also down to the fact that managers think they know it all so do not want to hear from others. There’s also the culture of teams saying yes to the retailers’ requests (even if there is a better way of doing things with improved shopper experience) which such changes not being communicated to all it directly affects, resulting in negative impacts on your job. In my view if the big budget for promoting the business globally was reduced slightly to help improve outdated processes for staff, then ESW would have been better prepared to take on new retailers successfully -a bit too much of putting the horse before the cart. The number of annual leave was increased from 22 to 25 days at a time when the staff turnover rate was quite high -it wasn’t brought in from the kindness of their hearts. Due to the rapidly changing nature of ESW many people have felt shafted, even more senior managers have felt hard done by who never felt so disrespected.