Dufry Reviews

3.1

49% would recommend to a friend

(409 total reviews)
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Julian Diaz

53% approve of CEO

39% positive business outlook

Dufry has an employee rating of 3.1 out of 5 stars, based on 409 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dufry employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

409 reviews
1.0
28 Aug 2020
Recommend
CEO approval
Business outlook

Pros

- Not much work as it responses to market very slow, and filled with a bunch of Europeans who doesn't understand APAC markets, hence cannot come up with any plans and actions

Cons

- Never treasure people, it shows true color during COVID-19 - Junior staff need to cut 70% of salary, while senior management cut 30% of salary only, how RIDICULES!!!! - It has serious cash flow issues, staff who got laid-off are being asked to accept installments for severance payment, which is a joke and it is illegal - About cash flow concern, they never settle vendors' invoice on-time, can owe vendor over US$130 for more than 3 months - Most of the senior management are Europeans, who are arrogant, not listen to others, don't understand characteristics of Asia markets, have no idea what competitors are doing - Management always put the blame on staff even they are they one who have made the wrong decisions - Management has no insight at all, react to market extremely slow, for example, react to festive promotion & item discounts just 1 to 1.5 months ahead, which generally retailers will do this at least 3 months in advance, or even earlier as all festive are FIXED holidays! - Other staff who have been working here for a long time (over 10 years), are all very lazy, and what they have completed are below market standards

1.0
23 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Not that i can think of

Cons

Management is extremely micro managing towards employees

3.0
2 Mar 2021
Recommend
CEO approval
Business outlook

Pros

Seems big company Great colleague Not too politic

Cons

No development One man band

Viewing 1 - 3 of 409 Reviews

Glassdoor has 718 Dufry reviews submitted anonymously by Dufry employees. Read employee reviews and ratings on Glassdoor to decide if Dufry is right for you.