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Credit Karma

Part of Intuit

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Credit Karma Reviews

4.0

67% would recommend to a friend

(442 total reviews)
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Joe Kauffman

86% approve of CEO

53% positive business outlook

Credit Karma has an employee rating of 4.0 out of 5 stars, based on 442 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Credit Karma employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

442 reviews
5.0
25 Jun 2021
Recommend
CEO approval
Business outlook

Pros

There is a very good work-life balance

Cons

Senior managers need better roadmap for the product

2.0
20 Jun 2017
Recommend
CEO approval
Business outlook

Pros

- Arcade - Drinking - There are a handful of cool people

Cons

- The self-reviews are soul-smushing. Maybe I'm just sensitive, but having to rate myself 1-5 on 5 traits and write an essay about why I deserve a promotion, even if your manager has already decided to not put you up to the hiring committee is just feels farcical and dehumanizing. - I think management is awful at assessing who's a good engineer and who's not. - Had a string of bad managers (or managers who were forced to be bad due to requirements placed on them, unclear). I had about 5 managers in less than 2 years, most of whom were focused on "getting out the door faster." - I worked in a vertical that made no money, so regardless of how good my code was I wasn't seen as on a "star team" because the product side couldn't make it work. - Obsession with Google/Twitter is true - The CTO admitted to reading private slacks. And engineers in general would be careful what they'd say on slack because they were concerned about privacy, which I think had a real "chilling effect" on the ability to acknowledge management problems. - Once had a manager rewrite my API calling code into 15 classes + 15 interfaces "for reusability" (introducing bugs in the process). The code was never reused because the vertical was basically shut-down, but he was "from google" so I guess I'm wrong.... - When I left I got more than 30k more. They didn't even try to match my offer. I understand why, I called it like I saw it and that style really didn't fit in there.

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Credit Karma Response
8y
I read your review, and am sorry that things didn't work out for you at Credit Karma. I don't normally respond to reviews, but there's an element to this one that I felt important to clarify openly. We've worked to construct an environment that encourages an openness to change as a result of direct feedback, and it's important to me that our engineers are empowered to voice concerns. We've setup internal avenues for anonymous feedback to the exec team, and there are initiatives designed to gather feedback directly from engineers. Many of our best and most impactful company changes have come from a single engineer openly discussing their frustrations. Reading the private messages of others would not only be counter-productive to creating that environment, but would directly oppose my personal value system. I am a strong believer in personal privacy, and I do not support "Big Brother"-esque surveillance, at the government or corporate levels. I do not make a practice of reading private messages. It is true that there are circumstances, like government regulation, that can force a company to produce some of its internal communications. That's a reality that companies can not legally avoid. As a best practice, I counsel people - not only our employees, but friends and family - to keep their personal information away from corporate systems, and to use encryption liberally for personal data. It's important to me that personal and private communications stay personal and private. Sincerely, Ryan
1.0
12 Sept 2017

Incredibly political, bureaucratic and not set for growth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- depending on the team, culture can be great - the events team is amazing and throws incredible parties - workplace services generally quite responsive to requests on snacks, drinks, etc. - awesome coffee bar

Cons

- incredible amount of politics. I've had people (all very high level) tell me the company was like "game of thrones, kill or be killed", "you can never succeed," "this is my territory back off or I will block everything you try to do", "what you're working on is worthless", go behind my back to tell my bosses I wasn't doing a good enough job and they should take over, and bad mouth me and my projects simply to prioritize their work to the extent that multiple other people have apologized for their behavior subsequently - lack of long term vision. We make money when we help our members and our partners, but we've lost sight of who are members are and how to innovate to scale our business and are instead copying existing business models to try to grow and running into the same problems year after year - lack of member focus. I have never seen a company that talked so much externally and at a high level about caring about members increasingly become willing to sell them out to make a quick buck today. Features that actually benefit members are never prioritized, because people here make no effort to truly understand our largely lower income member base. - lack of cohesion, on a leadership level and throughout the company. This is evident in all the other reviews hat talk about how much policies differ across departments and teams . Due to the politics, there is incredible infighting and sabotage to the extent that tons of resources are wasted in the process, features take months longer to launch because people are constantly being reprise irised across projects. Even though we've changed to a matrixed (something senior leadership scoffed at before, by the way) org, that still happens to key eng teams and important projects are delayed 8+ months (not kidding!) - lack of career opportunities. Related to politics, the only way to get ahead is to play politics. People get promoted quickly if they fight for prioritization and resourcing and block everyone else out. Or if you know someone high up. No wonder company is a one trick pony. - lack of understanding of the business and market. People compete with each other so much they don't realize their real competition is external. The credit score model is dying fast, what will we find to really grow that? Very few people think beyond the internal game of thrones to the greater battle beyond - kind of like cersei.

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Glassdoor has 539 Credit Karma reviews submitted anonymously by Credit Karma employees. Read employee reviews and ratings on Glassdoor to decide if Credit Karma is right for you.