Cars 24 Service reviews about "culture"

still follows the startup culture

I don't have any cons right now

Senior management is toxic; decision-making often lacks transparency and fairness. Frequent layoffs without clear reasoning—job security is a major concern. Favoritism and internal politics are rampant at director and VP levels. “No-abuse” culture is preached by leadership but not followed in practice. Lack of long-term vision in people management; feels more like a “Lala company” than a professional workplace.

Nothing at particular to mention

hustling work culture, job security

Customer support complaints Like any used-car platform, some buyers complain that car condition didn’t fully match the listing. Management cons of CARS24 include high operational costs, profitability challenges, customer trust issues, strategic restructuring, intense competition, leadership diversity gaps, and inconsistent service quality. Some users complain about price differences between online valuation and final inspection price, which can damage the company’s reputation and customer trust. The company has had to lay off employees and restructure teams after certain strategies or projects didn’t work as expected. Lower and upper level employees have weak financial management skills. There is poor coordination between management and employees, and the HR department is also ineffective.