Does Best Western pay their employees well?

According to anonymously submitted Glassdoor reviews, Best Western employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Best Western. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Best Western?

56% of Best Western employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Best Western 3.2 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Best Western?

Front Desk Agent (255) , Front Desk Receptionist (189) , Housekeeper (123) , Night Auditor (65) , Receptionist (60) , Front Desk (51) , General Manager (46) , Night Auditor/Front Desk Agent (42) , Housekeeping (37) , Front Desk Clerk (35) , Manager (35) , Customer Service Representative (29) , Front Desk Associate (28) , Front Desk Manager (19) , Breakfast Attendant (18)

What are the pros of working at Best Western according to real employee reviews?

"The people you work with are all great and help you out if you ever need help" ((in 123 reviews)); "The staff was friendly and easy to work with." ((in 77 reviews)); "Some coworkers were nice and I miss them a lot had left by the time I did though." ((in 62 reviews)); "Managers were great" ((in 49 reviews)); "Good work environment and organized" ((in 37 reviews))

What are the cons of working at Best Western according to real employee reviews?

"you have 0 chance to grow and the management is very poor they treat you very badly!" ((in 162 reviews)); "Pay is low and customers make or break the job" ((in 158 reviews)); "No benefits thats about it" ((in 95 reviews)); "Long hours and over hour's" ((in 57 reviews)); "No training provided." ((in 32 reviews))

What are employees saying about Best Western redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Best Western redundancy and their outlook for job security at Best Western in 2026.

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Best Western

Best Western reviews about "management"

47% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

3.1

Senior management

2.9

Career opportunities

2.8

Compensation and benefits

Reviews by job title

476 reviews

2.0

7 May 2026

Good food but poor management control

Server/waiter

Recommend

CEO approval

Business outlook

Pros

The food that you’re serving is very good and appeals to a large clientele.

Cons

Management lets the employees run the show. They show zero authority, leading to employees that have been there a long time running the schedule and driving out others.

1.0

6 Apr 2026

Just don’t

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

It a job if your desperate

Cons

Management is quick to point out a mistake and NOT ask why it happened. WATCH your paycheque for Missing hours, wrong payment for wages, etc

4.0

20 Apr 2026

Easy job, but management changes often

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

Super easy job just the days DRAGGED when it was slow but other than that no complaints!

Cons

Management was getting switched out every month.

2.0

30 Apr 2026

Good coworkers, but poor management detracts from experience

Front desk receptionist

Recommend

CEO approval

Business outlook

Pros

Co workers are good to work with

Cons

Mgt is very poor and don’t care

2.0

17 Dec 2025

Poor

Rceptionist/front desk

Recommend

CEO approval

Business outlook

Pros

Flexibility and opportunity to learn skills

Cons

Unprofessional management insulting workers, never know how many days you will have to work, lack of training

3.0

21 Apr 2026

Good

Assistant front office manager

Recommend

CEO approval

Business outlook

Pros

Good place Good team work

Cons

Work load management and support

3.0

1 Jun 2026

Learning opportunities overshadowed by poor management

Fnt desk manager

Recommend

CEO approval

Business outlook

Pros

Great learning environment. Overtime if you wanted.

Cons

No management.at all. Broke the laws.

3.0

2 Dec 2025

Management

Housekeeper

Recommend

CEO approval

Business outlook

Pros

Pretty simple job, clean go home

Cons

Management became very toxic and made it hard to continue working

4.0

25 Feb 2026

Friendly staff and flexible hours

Banquet server

Recommend

CEO approval

Business outlook

Pros

pretty good pay for part time serving and flexible schedule, very friendly staff/management

Cons

management communication, and seasonal slowness.

Viewing 1 - 3 of 476 Reviews

Jobs at Best Western

Duty Manager / Night Manager (5 Day-Work Week)

Hong Kong

View job

Front Desk Manager / Front Desk Supervisor (5-days work week)

Hong Kong

View job

Security Guard (5 Day-Work Week) 保安員 (5天工作周)

Hong Kong

View job

Human Resources Officer

Hong Kong

View job

Assistant Front Office Manager

Hong Kong

View job

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Best Western

Best Western reviews about "management"

Ratings by category

Reviews by job title

Good food but poor management control

Just don’t

Easy job, but management changes often

Good coworkers, but poor management detracts from experience

Poor

Good

Learning opportunities overshadowed by poor management

Management

Friendly staff and flexible hours

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