Barnes Roffe Reviews

3.5

68% would recommend to a friend

(67 total reviews)

67% positive business outlook

Barnes Roffe has an employee rating of 3.5 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Barnes Roffe employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

67 reviews
1.0
3 Feb 2021
Recommend
CEO approval
Business outlook

Pros

The study leave is good, although pretty standard in the industry. There’s a car park with free parking.

Cons

The main problem with BR is the terrible culture that is set by partners. Now this is obviously different if you are a ‘favourite’. To become a favourite you need to be very good at sucking up. Favourites will not be sacked when they fail exams unlike the unlucky few that haven’t earned this title and get sacked for failing 1 exam. The partners and managers will make no effort to get to know you as a person and just see you as a machine to do their bidding. I have even personally heard a senior manager refer to graduates as ‘minions’. Said manager is ironically in charge of training and hiring said ‘minions’. The atmosphere in the office is terrible and a precedent has been set that chatting with colleagues is bad and partners will regularly come out of their offices to glare/moan at you for talking. This means when you come in the office in the morning you’ll be lucky if the person sitting next to you even looks up let alone says hello. Like I said, terrible atmosphere. When you do need to speak to a manager about your job or for help etc, do not expect them to look at you, they’ll probably continue working whilst you stand there like a lemon asking your question. No consideration is given for where audits are located. Instead of strategically sending people that live close to the audit they will just handpick the people that they like at the time, meaning you could be travelling to the opposite side of Kent/London when there’s someone that lives closer... There’s not really any room for progression as the managers that are there have been there for 10+ years and are unlikely to be leaving anytime soon. Following on from that point, there are 7 audit managers of which 1 is a woman as well as 3 partners of which 0 are women, take from that what you will... They promote how they train their employees but the only training I received was from fellow colleagues that have muddled their way through following the schedules for the previous years. Other than that it’s a ‘get on with it’ type attitude. They have been shoved into the 21st century because of the pandemic meaning you’re ‘allowed’ to work from home. I use that word loosely because they say you’re allowed but if you haven’t got any work on the planner (a planner that the managers are meant to update to give you work...) then you have to go into the office so you’re available to do all the managers scanning. Completely inflexible with working hours you have to work 9:15-5:15, even frowned upon to attend a funeral even when asked to take it unpaid. Absolutely no perks of working there, standard holiday, standard pension, no flexi-time etc. The biggest laugh of all is their promise to support your mental health. They have teamed up with another company to offer employees use of an app to help with mental health issues. I can’t stress enough the damage this company had on my daily mental health and when this ‘support’ was first launched the partner presenting the meeting (who is also the mental health go-to person in the firm) made jokes and undermined the whole presentation. When one of the partners at the firm spoke to me so terribly that I had to leave the office to compose myself and couldn’t bring myself to go back, when I called the office to say I would not be returning because of my mental health the reply was ok when do you think you’ll be back? (This was another partner). Their attitude towards mental health is laughable and so stuck in the past. Following on from the point of the way the partners speak to employees, I’ll sum it up in one word: appalling. It’s a bully atmosphere and the partners swear and shout at you, completely unprofessional and you can’t have a meaningful conversation with them. Another quick fact: make sure you have a credit card to put your expenses on because you’ll be waiting for a couple of months to get those back! Finally, be weary of the 5 star reviews. In no means am I saying they are fake. They are real reviews from real employees... That have been at the company for 5 minutes. Ask them what they think in a month or two. Also, CERTAIN current employees are asked to leave reviews. I refer back to my first point for the ‘certain’ employees.

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Barnes Roffe Response
5y
We would like to clarify the position with regard to several points you write above. Firstly, we are working closely with the study centres to provide appropriate support for trainees as not all staff can follow the same route. We support our staff in all of their study needs and have found recent ‘catch up’ calls with college tutors, managers and trainees useful as they support not only study progression but also to highlight areas a new or more junior team member may be struggling with. Every team member has a mentor to allow regular meetings and feedback in an informal environment. Every team member is evaluated on an individual basis and on their ability to complete the work, forge relationships with clients and ultimately pass their exams, which has a very good track record. The partners doors are always open for feedback from the team. The office itself works as an open space to allow staff to feel comfortable being around other departments/managers/team members to get the support and answers to questions they may need. It’s very difficult to envisage a situation in the office where a partner or other member of the management team has prevented the team talking amongst itself. Our work is very much collaborative and open discussion encouraged. Communication, pre covid, was regular with the team as monthly team lunches were held for contact and open communication. This has moved to regular virtual meetings. The location is considered, but perhaps more effort could be made to use people who live more local to a client. Something we have taken on board but again in certain circumstances this is difficult given that some team members may already have an existing relationship with a client. However we do strive to improve in this area and it is a point we take on board. We also have to be conscious of the nature of the job and the experience of the staff required to complete it. The coronavirus has changed our working patterns and we have followed all government guidelines in formulating our working from home practices. We continue to review this policy with positive feedback from our team and changes in latest government policy. We work flexibly and the team work from home between jobs but when there is onsite client presence required, we do have to follow their office working hours and approaches. Our firm takes mental health very seriously and has implemented a firmwide policy dedicated with Care First who have a vast range of information and support, including a dedicated telephone line to our team. Whilst we recognise we are not experts in this field, in addition to partnering with Care First, firmwide team members have undertaken training, from partners to junior members of staff. Any team member can therefore talk to any trained colleague, with no reference to a partner. Kind Regards, Barnes Roffe HR Team
1.0
17 Jan 2017

AGGRESSIVE PLACE _ STAY AWAY

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Only for the some employees

Cons

Partners are very rude, swearing in the office.total lack of respect to employers. The it department staff both of them very rude, patronising. When I was working there one of the manager's was pulling her hair out literally. Extremely high staff turnover.

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