Pros
The trucks were mechanically sound, and the team was generally easy to get along with.
Cons
- I arrived on day one with absolutely no onboarding, no written materials, and no explanation of routes or systems. - The first weeks were spent scrambling to piece together basic information that should have been covered before I ever started. - There was no clear instruction on safety procedures, dispatch operations, or routing, leaving me to figure everything out by observation alone. - Early mistakes were unavoidable because proper training was never provided, only trial-and-error learning. - Ongoing issues kept occurring because essential processes were never explained up front. - Once I was on the road, there was no real mentoring, oversight, or support system in place.