Back Market Reviews

BM is NOT an international company. It is very much a French company with an international business. Therefore, if you are a non-French speaker and/or work from a location outside of France, you may feel excluded somehow: - perks are not great (sometimes non-existent) outside of France - video calls started off in French before realising non-French speakers were on the call - decisions-making is done onsite in France so if you're abroad/remote you won't really have an impact The company is heavily top-down. As an individual contributor your voice falls on deaf ears and your manager micro-manages you. There's loads of favouritism, folks that should no longer be there but remain because of friendships. BM promotes diversity and inclusion externally. Internally, when looking at management level in the tech division, the gender and ethnicity splits are extremely unequal. The typical tech manager is very much a French speaking white male. Is this due to unconscious bias ? Maybe, ... maybe not. However, at the time, there was no framework in place to assert and address the situation. BM is NOT a tech driven company. Technology is simply a tool to fulfil business goals. There's nothing wrong with that but this may not be the place for you if you want to be proud of your craft. Tools are outdated. No clear vision, especially from the very top (due to a lack of expertise?). The company is chaotic. Being a scale-up cannot be the single justification. There's a lack of frameworks/processes/standards everywhere: - hiring - onboarding - training - career ladder - travel & expenses

I am speaking from my own experience here. Back Market was one of the only French company I wanted to work for. I was attracted by their mission and product. At first it seemed to be a highly cooperative and fun environment. I know fast paced as I worked in Start ups and Scale ups before. However, Back Market took messy and hectic to the next level. They sold me impact and autonomy, but in reality, I was being micromanaged by a terrible manager. I felt that decisions makers at BM have a huge ego and do lot listen to what I had to say. I actually could not do my job, I felt completely disempowered. There is absolutely no diversity in BM and no inclusion either. If you do not speak French, you are left out as they all speak French all the time. When you are new, people just ignore you. When I needed arrangements because things were not going well at home, they did not care and worst of all, I felt penalised for it. This whole experience actually affected my mental health. I do not recommend working at Back Market.