Avis Budget Group Dispacher reviews

Long shift hours with minimum wage pay not benifits expected to work 24/7

When the manager was out, I was asked to be the MOD. The stress was overwhelming at times. There were times when we had 300 reservation, 30 or 40 valet due in and only 3 buses out of 6, that were running at the time. My sister-n-law had been an employee there for 45 years and it was a very good place to work, but when the company was bought by Avis, it was a difficult place to work. Avis was not familiar with valet at all, when I was asked if they should raise the price, I explained that all the other valet spots had better amenities to offer and some of our customers had been parking there for 15 to 20 years and it might not help if they raised the prices. They raised them and we lost a lot of customers. We had a very good record for no theft at the time, but when they hired a new crew, we had issues with things missing out of the valet cars. As dispatcher, each call that came in was answered by the dispatcher, this could be up to 300 calls per day. while you were answering the phone, customers needed to be checked out for their parking bill. It was also your responsibility to keep track of the buses and have them at the airport in a timely manner. The previous owner kept the valet and car rental business separate, after Avis was the owner, it was combined, thus making it difficult to give full attention to any part of your responsibilities. The sheriffs were called on many occasions to handle violent customers.