American Campus Communities reviews about "people"

You may have to deal with some angry parents and resolve conflicts

Where to begin... Since 2023/24, when Blackstone took over, ACC became this soulless corporate mess. Before it truly felt like corporate cared about employees, and were more in tune to the needs of each property. By conducting mass layoffs, we are struggling at property level, losing half of our management team. As a student, a big thing that was pushed was internal growth and the opportunity for a career with ACC after graduation. Their summer program which helps prepare graduating students for management positions, pays LESS than my current role as a community assistant. Now, with only 2 managers at each property, there are scarce openings to even get a position, so why would i put myself through minimum wage for the summer just so I most likely won't end up landing a management position anyways. They have cheaped out in so many ways over the past couple of years. Not to mention the lack of awareness from those at corporate who seem to only care about numbers at face value instead of understanding the context behind them. Happy to have received an offer elsewhere and to be leaving soon.

Pay is lower compared to others

I was officially offered a position and welcomed onto the team by Greg Blumberg (Director of Infrastructure Services). We even had a welcome lunch to discuss next steps. Days later, I was ghosted—no formal rescinding of the offer, no explanation, nothing. It was a deeply unprofessional experience. I turned down other opportunities to join ACC because I trusted their word and the leadership. I’ve never had a company extend an offer, host a welcome lunch, then completely disappear without giving me the courtesy of a conversation. Candidates deserve better than this kind of treatment. I would advise others to proceed with caution and get everything in writing—because clearly, verbal commitments and handshakes don’t mean much here.

Sometimes you end up doing more work once they realize other people won’t work as hard. Only plus is good bosses/ managers at lease acknowledge it!

residents can be needy, not for me

Only 11 an hour but makes up for it mostly with discount, residents parents can be difficult and rude

After being purchased by a larger corporation, everything became worse for both residents and employees. Pricing increased, funding decreased, part-time positions were not getting raises like they would have previously, community participation and events decreased, work loads increased due to layoffs.

Upper management had at times unrealistic expectations even with working over full time. Never seemed to acknowledge struggles when understaffed, expectations only grew.