46% positive business outlook
Pros
Very flexible Understands Work-Life balance and encourages it Listens to employees concerns Fair or Above average pay Very Team Thinking Environment
Cons
Recognition of Departments that aren't sales relates is sometime lacking.
Pros
great people. much talent. smart people
Cons
low pay. middle management is only out for themselves
Pros
None, new management has no clue on how to service our product or customers.
Cons
Company is currently laying off staff in favor of offshore losing a massive amount of product knowledge of very complex products. Every time I've seen this in my career its a clear indication of a failure of management, they screwed up so to make up for profit short fall they cut dedicated staff to make up for lost profit in favor of cheap offshore, as they say, you get what you pay for, I feel really sorry for our customers. Management is turning this once good company into a IT sweat shop. Rumor is also for the first time in the companies history no quarterly bonus will be paid. They are also shifting away from quarterly bonuses to annual, the odds of them actually paying it out are low in my opinion.
Pros
Coworkers, core values, customers, products
Cons
Too many managers and not enough workers. Pay seems average to below average
Pros
The work I was doing served a real tangible purpose. I had an opportunity to interact with customers directly, which was made my job satisfying despite Arcos's efforts to stop that from happening. Good pay, PTO, all work is remote (although the latter after a while stops being a positive)
Cons
With every management change things got worse and worse. It seems like all high level decisions are made by people who have no idea what the product is, have absolutely no concern about customer or employee satisfaction and really just want to make their own set of random changes.. probably because they have no idea how to run a business. It's funny how one of their slogans is "we do what we say" when in reality they do the exact opposite of what they say. From what I gathered if you are pleasant and agreeable, you can probably do okay in this place without actually doing much work. If you want an opportunity to do work that matters without someone putting obstacles in your way at every turn, micromanaging you while not providing any useful leadership, and filling your days with pointless meetings then stay away. I cannot imagine that given the absolutely horrendous way they treat customers that they will stay in business for very long.
Pros
Flexible work from home model, decent pay, opportunity to learn more about how critical infrastructure orgs. manage their staffing, projects, and equipment
Cons
Implementation teams fail to deliver solutions on-time and in an effective, efficient manner making it difficult to work/upsell existing accounts. New modules in which they pride themselves on moving forward are significantly overpriced and not as robust as they like to think but rather simplistic and do not provide the value/ROI they claim. Very dull culture.
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