AAMI Reviews

staff was terrible there are allot of homosexual staff, which is not an issue at all, but many had slept with each other, and they would go out to work functions and gossip about it, or spend their work day doing the same. Barely any sales calls would come through, just customer complaints about huge price increases on their insurance policies. Management only care about sales. The highest employee turn over! I don't know how they find so many new staff members all the time. I was hired in a group of 22, and by month 5, 21 had left, 2 left within 2 weeks of training. Most left a week after training, because it just wasn't worth it.

Micro managed by your team leader/manager, you get pulled into "check in" meetings to discuss why you haven't forced insurance products down people throats. I was looking for a relaxed WFH role but this was far from it, calls dropped in continuously for hours on end. If you went on a toilet break too long you would be questioned. KPI's were literally impossible to achieve and leaders only encouraged you so they looked good. Training was not long enough, you were left to jump in the deep end on calls by yourself and "learn the ropes". Many of us were very anxious and lost. The system is over complicated and the abuse you get from customer regarding premium objections is not worth the job, honestly if you're reading this it was one of my biggest regrets, I advise you to get an admin job anywhere else.