GCB 4

Why join us?

The Group AI Platform team sits within CTO Platforms, part of HSBC’s Chief Technology Office (CTO). We build shared AI foundations that enable teams across the Bank to deliver AI solutions faster, more safely and at scale.

Our platform provides a “paved road” for AI delivery, bringing together seamless access to AI models and infrastructure, a consistent Agent HUB to build, deploy and manage production-ready AI agents, reusable AI capabilities (such as knowledge management and document intelligence), and built-in controls including guardrails, evaluation and monitoring to support responsible adoption.

We’re a global team with an established footprint across Asia (Hong Kong, Mainland China, India) and Europe (Poland, UK), and we continue to expand to support delivery across regions. Joining the team means working at the centre of HSBC’s AI enablement—partnering with multiple lines of business and functions across regions to turn AI capabilities into reliable, repeatable services that deliver measurable business value.

The Opportunity:

In this role, you will be responsible for shaping program strategies and ensuring alignment with HSBC's strategic objectives. You will oversee delivery, governance, and reporting to stakeholders, while building strong relationships with senior stakeholders. Your expertise will guide financial management and resource allocation, and you will collaborate with various teams to ensure adherence to technology practices and quality assurance processes. This position offers the chance to influence decision-making and drive successful outcomes across the organization.

What you’ll do:

1.Own end-to-end delivery of the Group AI Agent Platform roadmap (scope, plan, milestones, dependencies, outcomes).
2.Drive governance and delivery cadence (steerco, RAID, status reporting, decision logs) with clear executive-level updates.
3.Manage cross-team delivery across engineering, architecture, data/AI, security, risk and controls; remove blockers and align priorities.
4.Control scope, schedule and budget; manage vendor/partner delivery where applicable.
5.Lead delivery assurance: quality gates, release readiness, cutover planning, and post-implementation stabilisation.
6.Proactively manage delivery risks, issues and change control, ensuring timely escalation and resolution.
7.Ensure delivery aligns to enterprise security, compliance and operational standards, including documentation and audit-ready evidence.

What you will need to succeed in the role:

'’1. 5 year + project manager working experience
2. Proven project/programme management experience delivering complex technology platforms in large enterprise environments.
3. Strong planning and execution skills: integrated plans, critical path, dependency management, and benefits tracking.
4. Strong practices in delivery governance: RAID, financial tracking, reporting, and stakeholder management at senior levels.
5. Working knowledge of cloud/platform engineering and SDLC (APIs, CI/CD, environments, release management) to engage credibly with engineers.
6. Excellent facilitation and negotiation skills across multiple teams; able to drive decisions and resolve conflicts.
7. Excellent, clear, concise communication (written and verbal), including executive updates and structured documentation.
8. Demonstrates an AI-native mindset, applying AI-driven approaches to improve productivity, quality, and decision-making.

Please refer the Candidate User Guide in the below link to understand your own journey as a candidate.

You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

• The information contained in this job description is a true and accurate reflection of the job as specified.

The employment is subject to Mandatory Reference Checking Scheme (MRCS) as per regulatory requirement. For details, please refer to (Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks).

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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