Translate business requirements into technical solutions by defining project plan, designing service implementation workflow/process and testing scenario, and……
Support process improvements to enhance accessibility of corporate information and streamline governance workflows; Competent in corporate management plaftorm.…
Ensure UAT scenarios cover real business processes, data reconciliation, and AI‑assisted workflows. Good understanding of finance processes and data flows,……
Work with sales team and customers to facilitate the quotation process and product delivery. Degree holder with solid experience in telecommunication industry……
Regularly reviewing workflows to drive process improvement. Strong awareness of operational risks and controls mindset with strong market operation knowledge.…
High attention to detailed and strong control/risk mindset. Support product rollouts and campaign execution for Retail where needed (e.g., new bond offerings),……
Oversight on the end-to-end high-net-worth investment customer journey including but not limited to client on-boarding process, internal system design, product……
Track record of successfully improving processes, automating workflows, and contributing to technology projects. In this role, you’re expected to:…
In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.…
Delegate tasks effectively and manage the daily workflow of the back-of-house operations team. Manage operational supply levels, including uniform and packaging……
Translate technical or legal requirements into clear operational processes and documentation workflows. Identify process gaps and support continuous improvement……
Strengthen valuation governance and controls. Scale valuation processes across asset classes. Work closely with pre sales and product specialists to deliver……
It drives audit transformation by designing and implementing data driven audit tools and automating audit tests through analysis of control frameworks, audit……
Drive continuous improvement and standardisation of claims processes. Maintain robust internal controls and audit readiness across claims operations.…
Contribute to improving finance processes, system enhancements, automation, and productivity initiatives. Experience using *AI tools to improve productivity and……
Manage the process to control market data inputs to the valuation models (yield curve, inflation curve, volatility surfaces, credit curves, etc.).…
Recommend improvements to controls, workflows, and reporting processes to enhance operational effectiveness. Contribute to regional payroll governance forums,……
Take part in the entire IT service management lifecycle on designing new and continuously review and improve existing end-to-end workflow and procedures
Translate business requirements into technical solutions by defining project plan, designing service implementation workflow/process and testing scenario, and conducting UAT
Initiate practical suggestions and ideas, such as automation, streamlining, centralization and outsourcing, to facilitate the daily operations to achieve high efficiency, low cost and adequate risk control
Closely co-ordinate and co-operate with other departments for review and implementation of new workflow, procedures and systems
Responsible for product integration with internal IT systems including but not limited to CRM, price management system, billing system and customer portals
Responsible for writing service related technical documents
Provide technical support to internal parties related to the IT services
Job Requirements
Degree in Operation Management, Business Administration, Information Systems, IT or related discipline
Minimum 3 years relevant experience, preferably in telecommunication service industry and with IT knowledge and background
Practical experience in process and procedure management
Mature, strong interpersonal and communication skills
Holder of any project management or process improvement certification such as PMP, Prince2 or Six Sigma is a plus
Holder of ITIL foundation or above is preferred
Good command of spoken and written English, Cantonese and Mandarin
Self-motivated, passion in learning new technologies, able to work independently and willing to take up challenges
Candidate with [more/less] experience will be considered as [Senior/Assistant] Specialist, Technology
The minimum salary is HK$25,000 and the max salary is HK$33,000.
HK$25,000 – HK$33,000/mo (Employer provided)
HK$29,000
/mo Median
Kwun Tong
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