1,190 Operations Manager - Customer Service jobs in Hong Kong
- Customer Service Manager
William Cheng & SonTsim Sha TsuiHK$230K - HK$420K (Glassdoor Est.)Collect opinion from customers with a focus on market trend and improvement of customer services. Work with management to devise annual customer services target……30d+ - Customer Services Manager
Hysan DevelopmentCauseway BayHK$172K - HK$331K (Glassdoor Est.)Strong customer-centric mindset and genuine passion for premium service excellence. Monitor service performance, customer feedback and operational issues, and……30d+ - Senior Executive/Executive, Customer Service Operations (ePension Services)
iFAST CorporationTsim Sha TsuiHK$83K - HK$288K (Glassdoor Est.)With at least 1-year of working experience in customer services or teller services; Utilize CRM and other relevant customer service software to track inquiries,……30d+ - Assistant Manager, Data Platform Operation & Service Management
FWD Group Management HoldingHong KongExperience in maintaining 24X7 platform operation and supporting crises management. Hands-on experience and knowledge on major cloud platforms and their……10d - Support Operations Administrator
Walkers GlobalCentralHK$210K - HK$231K (Glassdoor Est.)Identify best practice procedures, continuously improving current ways of working to offer the best and most efficient service to internal and external……10d - Assistant Manager/ Manager, Provider Services and Support (Account & Project Management)iFAST CorporationTsim Sha TsuiHK$307K - HK$750K (Glassdoor Est.)The Group offers access to over 17,000 investment products including funds, bonds and Singapore Government Securities (SGS), stocks, Exchange Traded Funds (ETFs……30d+
- Customer Service Officer
HSBCCentralHK$186K - HK$216K (Glassdoor Est.)Support Relationship Managers in delivering efficient and quality service to customers. Act as major contact point with customers support functions to ensure……15d - Senior Technical Services Manager / Infrastructure Lead - IC
Classy WheelerQuarry BayHK$75,000 - HK$95,000 (Employer provided)Lead the team to deliver project/services successfully and ensuring profitability & customer satisfactions. Regional IT services and solutions provider.…30d+ - Assistant Manager, Group Talent AcquisitionFWD Group Management HoldingHong KongThis individual will help lead, drive and execute the end-to-end recruitment process to help build a strong employer brand and create an effective talents……30d+
- Senior Global Markets Operations Manager - FX Options Lead - Hang Seng Bank (HK)HSBCKowloon BayHK$363K - HK$600K (Glassdoor Est.)Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes. Minimum of ten years' investment banking operations……15d
- Assistant Manager, Operations SupportFubon Asset Management USACentralHK$216K - HK$372K (Glassdoor Est.)Good team player with strong commitment in delivering quality customer service. At least 1-year customer service experience in banking or financial institution.…30d+
- Assistant Manager, Operations Solutions
The Cigna GroupKowloon CityManage projects in improving operation efficiency and enhancing customer experience independently. Solution Design & Implementation: Work closely with IT teams……30d+ - Operations Manager (Regional Telecom Carrier)Classy WheelerQuarry BayHK$40,000 - HK$55,000 (Employer provided)For non-SM customer, conduct post mortem review with customer and to drive for improvement plan. Lead operation team for the implementation of network……30d+
- Assistant Manager – Customer Services
HactlHong KongUnderstand customer needs and business priorities to ensure services meet their requirements. Review service performance regularly with customers and update……30d+ - Sales Support Manager
M800Kowloon BayHK$206K - HK$300K (Glassdoor Est.)To ensure successful delivery of services/solutions to the acquired customer according to the committed timeline, budget and contract terms.…30d+ - Managing Consultant, Advisors & Consulting Services, Deploy
MastercardHong Kong IslandDevelop targeted promotions leveraging customer insights and digital channels. Explore innovative services such as installment programs, lifestyle benefits, and……10d - Business Readiness Senior Project Manager (9-month contract)
ComputershareHong KongDefine and manage go-live readiness criteria, ensuring all business, regulatory and operations conditions are met prior to release. A role you will love.…18d - Product ManagerM800Kowloon BayHK$369K - HK$936K (Glassdoor Est.)Required to coordinate with multiple operations and supporting teams to define workable process and efficient practice and procedures for day-to-day operations……30d+
- Business Development Manager, Asia Pacific
Elessent Clean TechnologiesHong Kong IslandCapture customer feedback and market intelligence to propose new offerings, improvements, and upgrades; contribute to continuous improvement of products and……30d+ - Centre Operation Manager
World FamilyTsim Sha Tsui2+ years in operations, customer service, admin, or centre management. Oversee daily operations, and member experience. This is a hands-on role.…22d - Manager (IT Services)
Sino LandTsim Sha TsuiHK$336K - HK$720K (Glassdoor Est.)Proven experience in IT service management, with a focus on helpdesk operations and deskside support. He/She will develop IT service management policies and……30d+ - Project Manager / Architect / Lead Consultant (Cyber Security) - ICClassy WheelerQuarry BayHK$507K - HK$540K (Glassdoor Est.)Demonstrations of the managed security services (hereby called product), both standard and tailored to prospects and existing customers, both onsite within……30d+
- NOC Operation Manager - ICClassy WheelerKowloon BayHK$216K - HK$372K (Glassdoor Est.)Good customer service and interpersonal skills. Maintaining high level of customer satisfaction and service availability.…30d+
- Service Relationship Agent
BupaKowloon CityParticipate in regular 121s and team meetings with your manager. With no shareholders, our customers are our focus. How you'll help us make health happen.…30d+ - Senior Manager, Policy Administration Services
Sun LifeHung HomHK$173K - HK$228K (Glassdoor Est.)Oversee daily operation of policy administration to maintain service level with accuracy and uplift client experience. Support ad-hoc project when required.…30d+ - Assistant Index Review Manager - Hang Seng Index - Hang Seng Bank (HK)HSBCCentralHK$249K - HK$885K (Glassdoor Est.)Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes. Hang Seng is committed to service excellence.…5d
- Operations Specialist
Certified Collectibles GroupKowloon CityPerform other tasks assigned by manager. Assist on Customer Service Tasks, as needed: Schedule appointments with customers and assist customers with their……30d+ - Senior Executive/Executive, Customer Service Excellence Assurance TeamiFAST CorporationTsim Sha TsuiHK$83K - HK$288K (Glassdoor Est.)We sincerely invite responsible and service-oriented professionals to join our outstanding customer service team. Entry level (i.e. Exec, Snr.…30d+
- Customer Service Officer (Serviced Apartment)Sino LandHong KongDuties also included handover / takeover services, follow up services on tenant requests, enquiries, service calls and/or complaints, and monitoring the……30d+
- Field Service Supervisor
Thermo Fisher ScientificNew TerritoriesOwn the field service operations and ensure customer satisfaction for a specified area/customer segment. In the position of Field Service Supervisor, you will……9d
William Cheng & Son
Customer Service Manager
Tsim Sha Tsui
HK$230K - HK$420K (Glassdoor Est.)