Date: 9 Jul 2026

Location: Central, HK

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Company: Walkers Global

Overview of role

Join Walkers Professional Services (WPS) – shape the future with an industry leader

Walkers Professional Services (WPS) is a dynamic, fast-growing provider of corporate, fiduciary and regulatory services to leading private equity firms, hedge funds, CLO managers, trusts, and global financial institutions. With over 400 professionals across eight locations globally, we combine the strength of private equity backing with Walkers’ trusted reputation to deliver seamless, tech-enabled solutions that help businesses to thrive and meet responsibilities with confidence. As we invest in cutting-edge technology and expand our global footprint, we offer ambitious professionals the opportunity to achieve new career heights and make a real impact.

Why Join WPS?

If you thrive in dynamic environments and want to work with industry leaders, you’ll love what we offer:

A growth platform – backed by strategic long-term co-investment from Vitruvian Partners and Walkers law firm, accelerating innovation and opportunity.

Blue-chip client base – work with the best on high-impact, cross-border projects with leading global institutions.

Global reach, deep local expertise – collaborate across major investment hubs worldwide.

Empowered culture – a “grown-up” environment that values clarity, collaboration, and commerciality.

Tech-enabled and client centred mindset – leverage technology to build smarter, more efficient service models.

The Facilities/Office Manager is responsible for the end-to-end management of the WPS Hong Kong office environment, ensuring a professional, efficient, compliant, and scalable workplace. The role oversees facilities operations, vendor management, workplace experience, and office governance, acting as the central coordination point between staff, the law firm, building management, and external providers. The role is critical in supporting WPS’s transition to a standalone regulated entity in Hong Kong and ensuring the office infrastructure evolves in line with business growth.

Duties, Responsibilities & Person Specification

1. Facilities & Workplace Operations

Own day-to-day running of the Hong Kong office (17/F), including common areas, meeting rooms, pantry, and workspace environment including those associated with H&S requirements in line with Global Standards & Regulations
Ensure office is maintained to a high professional standard (cleanliness, functionality, readiness).
Manage office layout, seating plans, and space utilisation in line with growth and hiring plans
Oversee office moves, onboarding/offboarding logistics, and workstation setup.

2. Vendor & Building Management

Act as primary liaison with landlord, building management, and shared services (e.g., security, lifts, common areas)
Manage all facilities vendors (cleaning, maintenance, pest control, shredding, etc.)
Negotiate contracts, monitor service levels, and control costs
Coordinate planned and reactive maintenance activities

3. Office Infrastructure & Compliance

Maintain oversight of office infrastructure including printers, access control, and telephony (Teams-based environment)

Ensure compliance with:
Health & safety standards
Fire safety and evacuation procedures
TCSP / regulatory expectations for physical presence and controls
Maintain facilities-related SOPs and operational runbooks (aligned with current governance workstreams)

4. Workplace Experience & Hospitality

Ensure a high-quality employee and client-facing experience across:
Meeting room setup
Events, seminars, and internal activities
Pantry and hospitality services
Drive consistency with Walkers brand standards despite shared premises constraints
Act as the first escalation point for office-related issues

5. Office Administration Oversight

Supervise and/or coordinate administrative support (e.g., Facilities Assistant)

Oversee:
Mailroom and courier operations [WPS (HK)
Office supplies and inventory control [WPS (HK)
Document handling and destruction processes (e.g., Iron Mountain)
Implement efficient processes to improve cost control and service quality

6. Projects & Office Strategy

Support strategic facilities initiatives, including:
Office expansion or relocation
Fit-out or redesign projects
Transition to standalone WPS entity
Provide input on future-state workplace model (e.g., growth to 40–60+ staff, space optimisation)
Act as local lead for global facilities initiatives and standards
Develop and maintain emergency/disaster preparedness and recovery plans, aligned to the global BCP.

7. Budget & Cost Management

Own facilities budget for Hong Kong
Track and report on costs (rent, utilities, vendors, supplies)
Identify opportunities for optimisation without compromising service levels
Education, Skills & Experience

Experience

5–8+ years in facilities / office management in professional services, law firm, or financial services environment
Experience managing vendors, office fit-outs, and workplace operations
Exposure to regulated environments (nice-to-have given TCSP licensing trajectory)

Skills

Strong operational ownership mindset
Excellent organisational and problem-solving capability
Vendor negotiation and cost management skills
Ability to balance hands-on operational detail with strategic oversight
Strong stakeholder management (staff, leadership, building management, external providers)

Personal Attributes

Proactive and solutions-driven
High attention to detail
Service-oriented with strong professionalism
Calm under pressure, able to manage multiple priorities

Please note that Walkers will not accept any applications received from agencies at this time. Only candidates selected for an interview will be contacted.

Join a team that’s redefining fiduciary and corporate services. If you’re ambitious, adaptable and ready to make a difference, WPS could be the right place for you. Competitive compensation included.

We are an equal opportunity employer. Equality, equity and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics. We make every effort to ensure that employment opportunities are open and accessible to all on the basis of personal ability.