Host Interview Questions
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Host interview questions shared by candidates
How do you handle stressful situations. give us an example of a disagreement with a customer or co worker and how you resolved the issue.
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With kindness, patiences and understanding. Let the individual know the rules. Listen to what their issues are and let them know we want to help them the best way we can. Less
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I have had a customer that would try to bring back food that had been donated to them , and try to get money out of it. I had to explain it was store rules we could not do a refund with out a recipt. They were unhappy but we all have to follow rules. Less
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I listen to them and what in upseting them, and kindly tell them I'm sorry but we all must live by the same rules. Less
What kind a position you looking for?
5 Answers
What would you bring to the company.
3 Answers↳
Anon your comment is very helpful after 2 years. Maybe these days they do make this clear regarding the travel pass but certainly didn't the. If you want to go on what they say - They also said I would be first to be offered the role I was initially after i successfully passed all interview stages once they recruited for the role again: That was 2 years ago. Two interviews one job offer no job and £100 fine and waste of my time. It is what it is. Less
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My love of customer service, hard working ethos, motivation and ambition to progress within the company. Less
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Read what you are sent. They say they will send you a travel pass.
If you were on a stranded island, what 3 things would you bring and why?
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is
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is there a drug test
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My group said a flare gun, food and water, and a tent.
What could you bring to the role?
3 Answers↳
Bring to the job a duty of care (support ,care , helpfulness and respect ) because the customers keep the company going. Also follow procedures, be dedicated and loyal, be a good team player and enjoy your job Less
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We need to have motivation like customer all ways right and customer all ways important Less
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13 years customer facing interaction with customers in retail and railway operations. Have worked for major supermarkets , volunteer on GWSR and work for Arriva Trains. Know how to interact with people, how to help them, different ticket types, timetables etc Less
