Client representative Interview Questions


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Client Service Representative was asked...24 March 2015

How would you respond to an angry client?

4 Answers

Excuse me but may I help you find something! Your looking for

I'm sorry that your having a bad day but may I help you find something?

May I help you find something no okay you guys have a wonderful day

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They asked me a question about how do I stay current with the financial news.

3 Answers

If you don't have an answer, it could show that you are not prepared.

I watch CNN, Mad Money and listen to Dave Ramsey. I also subscribe to AARP because they have great retirement info. Less

I watch Fox Business and MSNBC business with a little MAD Money by Jim Cramer.


Why are you interested in this position

3 Answers

I feel that I am more than glad to meet the clients' needs and achieve their goals Less

I feel satisfied when I finish my work and solve all the clients' problems and try to meet their needs as much as I can without care about my working hours. Less

Financial institution is Clients Services and make their ambition a reality.

BNY Mellon

Who would play you in a movie?

2 Answers

Why should we hire you?

I believe my career perfectly matches with the job requirements

Bank of America

How many years have you been working?

2 Answers

I’ve been working for about five years. I explained a bit about my previous job, and how they developed my skills in order to work at a bank. Less

At my current job I have 8 years, it’s my first job and I’m very loyal. Like growing my skills to the best of my capacity within companies. Less

Stryde Management

Do you mind if we take off our masks?

2 Answers

Sounds exactly like my experience during the interview. Was also immediately asked about masks which took me by surprise. Less

No, I would prefer not to.

Standard Chartered Bank

can i work under pressure

2 Answers

Pressure without job is not a job


Quest Diagnostics

Why do you deserve this position?

2 Answers

First I am a very hard worker and if I dont have answer for the question a person may have I look for the I make sure i put my all into my job that's why i think i deserve this position Less

Because I’m a hard worker a

Echo Global Logistics

What is your previous logistics experience?

2 Answers

good to know..

I told them my previous logistics experience.

Echo Global Logistics

Name a time where you had to overcome adversity

2 Answers

Used example from previous work experience

The only time is when the sales are loo.

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