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      Wells Fargo

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      Customer Service Representative Interview

      3 Dec 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Wells Fargo

      Interview

      Not organized, was told by the gentleman interviewing me that they did not know they were supposed to be interviewing and that the person who was supposed to called in. We both knew it was a waste of our time.

      Interview questions [1]

      Question 1

      How do you handle difficult customers?
      Answer question

      Other Customer Service Representative interview reviews for Wells Fargo

      Customer Service Representative Interview

      18 Feb 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Wells Fargo

      Interview

      easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.

      Interview questions [1]

      Question 1

      How do you manage multiple tasks? Name a time that you lead a team?
      Answer question

      Customer Service Representative Interview

      19 Mar 2025
      Anonymous employee
      West Des Moines, IA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. I interviewed at Wells Fargo (West Des Moines, IA)

      Interview

      I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.

      Interview questions [1]

      Question 1

      Tell me about a time you had to work under pressure. How did you handle it?
      Answer question

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