I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Richmond, VA) in Jul 2016
Interview
I applied and after two weeks or so I received an email to schedule myself for a group interview. At the group interview there were three questions that had to be answered by each candidate. The recruiter was very informative but spoke very fast. I understood the questions and as I was answering one of them I was interrupted by the recruiter who told me to speak up. I wasn't very loud but I wasn't whispering either. The way it was done was a bit embarrassing to me being that there where other candidates in the room and no one was speaking any louder. I am overqualified for the position so I didn't really care that I didn't get scheduled for an in person interview. However, I think that recruiters need to be more professional in how they conduct themselves in an interview and not sound so arrogant.
Interview questions [1]
Question 1
Tell me a situation when you went above and beyond for a customer?
It was a phone call pretty quick and simple, asked about my availability and tell me about a time you had to deal with an upset customer. Tell me how you multitask and work with different computer screens.
Interview questions [1]
Question 1
Tell me about a time you dealt with an upset customer
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Interview questions [1]
Question 1
How do you manage multiple tasks?
Name a time that you lead a team?
I applied through a staffing agency. I interviewed at Wells Fargo (West Des Moines, IA)
Interview
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Interview questions [1]
Question 1
Tell me about a time you had to work under pressure. How did you handle it?