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      Wells Fargo

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      Everyday Banking Customer Service Representative Interview

      15 Jan 2026
      Anonymous employee
      Accepted offer
      Negative experience
      Easy interview

      Application

      I interviewed at Wells Fargo

      Interview

      The interview process took FOREVER. Delay after delay due to the holiday season. Second round of interviews were supposed to be done in person. I was not informed that it was randomly moved to a virtual meeting until I asked when candidates should expect a phone call to schedule their interview. During my interview, the hiring manager spoke in slang and was not dressed professionally. Overall, a disappointing experience.

      Interview questions [1]

      Question 1

      A lot of their questions are behavior-based. Such as how to handle frustrated customers and previous experiences you have had with customer-facing positions.
      Answer question