WNS Customer Service Representative (CSR) interview questions
Updated 7 Dec 2025
based on 17 ratings
Difficulty
Average
Experience
Very positive
How others got an interview
31%
Employee referral
Employee referral
31%
Applied online
Applied online
23%
In person
In person
8%
Other
Other
8%
Recruitment agency
Recruitment agency
Interview search
17 interviews
Viewing 1 - 5 of 17 Interviews
WNS interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at WNS with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 100% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
Process is really smooth first interview will be taken by senior manager then VnA round then Group Manager and that's how you are selected and there are no versant rounds for many processes like mine was Kiwi.com
A lot of interview . Verint and all the test that they can provide you . If ever you fail the interview they will be looking for another open account that suits you better.
Assessment was easy but need to listen
You then have a interview with recruiter once completed you go to the next process where they will call you in 7 days