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      avatar
      GHG Corp
      3.7★Compensation and benefits

      Customer Success Consultant II Interview

      10 Sept 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 4 months. I interviewed at Visa Inc. in May 2025

      Interview

      Recruiter gave me a heads up that the process would take on average 2 months. Interviews were scheduled pretty quickly. My first interview was with 2 Director Levels. Second was with 3 VPs and my third was with a Manager. All interviews were super laid back. Mostly focused on my background and information on the company and position. By the last interview there was mostly talk of which team I would be placed on. I felt every confident and then essentially got ghosted. I followed up with my recruiter weekly as he never reached out. Multiple times he was out of the office with zero backup. His answer was always that they hadn't made a decision yet or he hadn't been able to reach the Director for an answer. Eventually the person who referred me got an email that the position was closed but I never received any communication whatsoever. It's my understanding that the req was cancelled and no one was hired. Overall, it was the most disrespectful interview process I've ever been through. A total waste of my time, as well, as theirs.

      Interview questions [1]

      Question 1

      Walk us through your background. The job basically requires you to be on-call 24/7, can you handle that?
      Answer question