I applied online. I interviewed at USAA (Phoenix, AZ) in May 2020
Interview
After Applying for the job I was tested via a computer program. A month later the called me for a zoom interview for the position. I spoke with a panel and answered questions. I never heard back on the job.
Easy and super fast, it took me 2 weeks total from applying until getting an offer. Phone screen interview, and then in person with hiring manager. In person took about 30 minutes
After filling out the initial application I was invited to take an online skills assessment which included timed portions and was fairly lengthy. There was also a brief phone screening, and then an in person interview with the manager.
Very specific questions. Be really prepared to come up with a story on the spot. Nothing to do with the job description. They want you to sound like a robot.