Online video interview that lasted under 15 minutes. The interviewer as easy going and gave time to answer questions. It was simple enough to where I felt good afterwards. The questions were all expected as I prepared before hand.
Interview questions [1]
Question 1
What experience do you have aligned with the role?
They ask a lot about situations with customers, and what you would do. Reply with empathy and understanding when it comes to an angry customer as that’s what’s important in customer service. They also asked how you handle a rush, answer that you don’t get overwhelmed and it’s important to you to keep a level head.
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Average interview
Application
I interviewed at The UPS Store (Costa Mesa, CA)
Interview
The process was fairly straightforward. I had an initial interview over the phone followed by a second interview in person. They asked me about my qualifications and gave me an overview of the position.
Interview questions [1]
Question 1
Do you have any experience in high pressure situations?