Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      The Body Shop

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: The Body Shop reviews | The Body Shop jobs | The Body Shop salaries | The Body Shop benefits
      The Body Shop interviewsThe Body Shop Senior Customer Consultant interviewsThe Body Shop interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Senior Customer Consultant Interview

      16 Apr 2015
      Anonymous employee
      Bath, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 day. I interviewed at The Body Shop (Bath, England) in Apr 2015

      Interview

      4 sections - first was a swot analysis of the store done individually and a group task where we had to choose 5 actions to take to improve the store together. Next was a shop floor task where I had to go down and interact with customers. Then a task where another girl being interviewed and I had to complete a role play scenario of customer consultant and senior customer consultant. Then a 1 on 1 interview with a manager.

      Interview questions [2]

      Question 1

      Have you ever had to set targets?
      Answer question

      Question 2

      Why should we hire you?
      Answer question

      Other Senior Customer Consultant interview reviews for The Body Shop

      Senior Customer Consultant Interview

      21 Oct 2016
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at The Body Shop (London, England) in Aug 2015

      Interview

      It was a long interview, taking over an hour. I had the interview stage and then had to a sales analysis of the shop floor and a trial speaking to customers.

      Interview questions [1]

      Question 1

      How do you manage your team?
      Answer question