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The Body Shop Reviews
Updated 6 Jun 2023
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Full-time, Part-time
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Found 1,988 of over 2K reviews
64% Recommend to a Friend
67% Approve of CEO
Found 1,842 of over 2K reviews
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Recommend to a Friend
Approve of CEO
David Boynton
378 Ratings
Pros
"Great products that sell themselves so you don't have to" (in 120 reviews)
"Free products to choose & up to 50% employee discount" (in 113 reviews)
Cons
"Work life balance can be work skewed" (in 24 reviews)
"Unrealistic expectations from upper management" (in 54 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★
Pros
The employees are friendly and nice to customers
Cons
So many customers and need to reach the amount of sales
- Current Employee★★★★★
Pros
The coworker is nice and friendly
Cons
The working time is getting longer
- Former Employee★★★★★
Pros
Nice full time staff 1hr lunch time
Cons
Long working hour Salary is low
- Former Employee, more than 1 year★★★★★
Pros
Nice working environment and close to MTR
Cons
- poor top management - too much job duties and short of hands, all departments need to OT and work during weekend. - no support from supervisor
- Current Employee★★★★★
Pros
People are friendly and nice
Cons
Somehow traditional ways of working
- Former Employee★★★★★
Pros
The office environment and location are prefect.
Cons
It's a bit traditional management
- Former Employee, less than 1 year★★★★★
Pros
The products are awesome and fun to use.
Cons
There were always thieves stealing things.
Continue reading - Former Employee★★★★★
Good benefits, great colleagues
9 Jul 2020 - Senior Marketing Executive in Hong KongRecommendCEO ApprovalBusiness OutlookPros
good benefits & culture, friendly & helpful colleagues
Cons
limited career development, sometimes very heavy workload
- Current Employee★★★★★
Pros
the job environment was good and warm
Cons
the salary was very bad
- Current Employee, more than 1 year★★★★★
Poor benefits sub-par compared to market
26 May 2023 - Corporate Manager in London, EnglandRecommendCEO ApprovalBusiness OutlookPros
Great brand and really quality product. People working in the Operations function are very nice and reasonable. Most of them are based outside of London and dont have the same rat-race mentality as the employee culture in London.
Cons
The brand has been suffering in the last 6 years under the current SLT. . Bonus scheme is incredibly low compared to market and rare(if ever) paid.. Benefits are really poor: only 23 days holiday/year, poor pension offer compared to the market, pay is not competitive. No Friday 3PM-Stop summer hours like their competitors on the market. Working hours are contractually longer than the market best practice. Not much work-life balance as there is a constant rush to save the business from all angles. Poor investment choices in dead ideas, poor marketing choices that kill the brand
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The Body Shop has an overall rating of 3.7 out of 5, based on over 2,166 reviews left anonymously by employees. 64% of employees would recommend working at The Body Shop to a friend and 41% have a positive outlook for the business. This rating has been stable over the past 12 months.
64% of The Body Shop employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated The Body Shop 3.3 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.
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