I applied online. I interviewed at Target (Duarte, CA) in Sept 2014
Interview
Applied online. Got called in for an interview and was interviewed by the Guest Services Team Leader, the Human Resources Team Leader, and the Store Manager. I was asked why I wanted to work with the company, what my skills and experience was, I was asked to give a time in which I provided great customer service and if it was a satisfactory experience for the guest. I was also asked that if possible to give open availability and that would increase my hire chance.
Interview questions [1]
Question 1
I was asked how I would handle and angry customer.
Interview process is so smooth. It was easy, benefits are good. 3 rounds of interviews, 1st round with recruiter. Customer service skills, Teamwork and communication, Handling difficult customers, Time management and multitasking
Interview process is simple, like the typical average interview except, it’s a video interview. If they like you from there its cake. Just be yourself, and def keep your availability open, they practically want you available whenever.
Quick response to application , could totally be related to holiday season. Phone interview was basic just asking about resume. In person was very personable, but also easy. If you watch a video on hire to interview you can pass
Interview questions [1]
Question 1
Tell me about a time you had an angry customer. How did you diffuse the situation?