Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: TTEC reviews | TTEC jobs | TTEC salaries | TTEC benefits | TTEC conversations
      TTEC interviewsTTEC Customer Service Representative II interviewsTTEC interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative II Interview

      4 Jun 2022
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at TTEC (Manila, Manila) in May 2022

      Interview

      It was easy, fast, only initial phone interview, assessment and mock call for financial account. 1 day process. The initial interview is 20 minutes only and the mock call is very easy because they will send you the video on google drive and you will just have to analyze it and apply it on the mock call.

      Interview questions [1]

      Question 1

      Why did you leave your previous company
      Answer question
      avatar
      TTEC response
      3y
      It is a pleasure to know that your experience during your interview at TTEC went well. Thank you for taking the time to share this!

      Other Customer Service Representative II interview reviews for TTEC

      Customer Service Representative (CSR) II Interview

      10 Mar 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TTEC

      Interview

      The interview is a Zoom meeting with about 30 other people. A few videos are played that don't really tell you anything about the job or company. We were split into groups of five ish people and a person asked questions from a script and we took turns answering. The interviewers couldn't really answer questions about the job or even what we would be doing. It was a strange experience but not stressful or anything.

      Interview questions [1]

      Question 1

      I was asked whether I had experience working as a CSR, experience working remotely, then a cliche interview question-when did you overcome a challenge and how did you do it.
      Answer question

      Customer Service Representative (CSR) II Interview

      31 Mar 2023
      Anonymous employee
      Montreal, QC
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 6 weeks. I interviewed at TTEC (Montreal, QC) in Mar 2023

      Interview

      It’s quick and easy. Set of 20 people on a zoom call. You will be asked where do you live, can you do full time, are you on school, and are you available weekends?

      Interview questions [1]

      Question 1

      How will you relate your experience to this job?
      Answer question

      Customer Service Representative (CSR) II Interview

      24 Jul 2023
      Anonymous employee
      Atlanta, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC (Atlanta, GA) in Mar 2023

      Interview

      Easiest interview ever. Usually in a group setting, they explain the position and ask if everyone is fine with it. Then usually an offer letter would be sent within 1-2 days.

      Interview questions [1]

      Question 1

      Depending on the project, Have you done this kind of work before?
      Answer question