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      TTEC

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      Healthcare Customer Service Representative Interview

      6 Jul 2021
      Anonymous interview candidate
      Atlanta, GA

      Other Healthcare Customer Service Representative interview reviews for TTEC

      Healthcare Customer Service Representative Interview

      12 Apr 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at TTEC (Atlanta, GA) in Jun 2021

      Interview

      Interview process is easy. I applied via their website. Before I could schedule an interview, I had to submit an equipment/internet speed test and take a skills/personality quiz. Once those were finished, I received an email to schedule an interview via Zoom. At first, there were no interviews available and it took about a week of checking daily to find that there were dates posted in their scheduling system. (You should check at least once daily as there isn't a notification to let you know that they are available.) I scheduled my interview and it was about 15 people in the interview with me. We watched a short video and was given basic information about the pay and possible openings. They do not inform you which position you would be working (they have many) but that information would be provided to you in a follow-up email with a job offer. We took turns being asked about our experience and which qualities we have that make us qualified to do the job. When the interview was at a close, myself and two others were asked to stay back and told we had been chosen for an immediate job offer. He explained the pay/benefits/job details and asked if we accepted. We were then sent emails to complete a background check/drug test. I stopped there in the process as I was offered a better job and I accepted their offer instead.

      Interview questions [2]

      Question 1

      Tell me about your work experience.
      Answer question

      Question 2

      Which 3 qualities do you have that make you qualified for this job?
      Answer question

      I interviewed at TTEC

      Interview

      Simple, quick, and straightforward. Asked a couple questions about work history. Overall quick and easy process seemed like initial call is and AI phone call which was slightly weird. But a fast process.
      1

      Healthcare Customer Service Representative Interview

      13 Nov 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at TTEC in Nov 2025

      Interview

      I applied for the job on 11–2, got an email to complete the assessment on 11–3, got an email on 11–4 to schedule interview and was able to schedule it that day for 11–12. When the interview day came, it was a group interview on Microsoft Teams. There were multiple people in the call. You were required to bring your ID and have your camera on. It took a while to get everyone’s ID verified and camera working correctly, but the ladies running the interview were very kind. They went over a presentation of the company, their mission, what the job entailed, and the schedule. Unfortunately, I was not able to take the job as they said that availability needed to be between 11 AM to 11 PM, Monday through Saturday based on company needs. They stated that no days off would be given within the first 90 days, and also asked if we had any appointments during that time that would interfere. They also stated that you would need to provide proof of employment for the last five years to include paycheck stubs, or W-2s. When applying for the job, the availability was not on the application and if it was, I would not have applied for it with having kids. The schedule would not work. I just wanted to give others insight on what to expect.

      Interview questions [1]

      Question 1

      I was not able to get this far as I had to drop from the group interview as I could not accommodate my schedule to what they needed me to be able to work.
      Answer question

      Healthcare Customer Service Representative Interview

      8 Oct 2024
      Anonymous interview candidate
      Englewood, CO
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at TTEC (Englewood, CO) in Oct 2024

      Interview

      The interview was very laid back, I was not nervous at all. GREAT experience!! The recruiter was so polite and respectful of my answers, she was not pushy whatsoever!! One of the best interviews I have participated in.

      Interview questions [1]

      Question 1

      How did I handle a difficult customer?
      1 Answer