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      TTEC

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      Customer Service Interview

      15 Sept 2017
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at TTEC (Phoenix, AZ) in Sept 2017

      Interview

      I applied online and received a phone call (guy didn't sound to professional) told me about the position and told me to come into the location for interview. Upon arriving to the interview I sat with a group where they explained the position and handed us a offer letter, and they told us that the offer was upon passing a background check that the duration of the positon would only be until 10/5 and that we would be starting immediately to keep our phones near us. I got a call two days later stating they needed my complete name for the background check after that I have not heard anything else. Lucky for me I continued to look for employment but I did receive a email today that the position is no longer available and has been filled....mind you my background is clean! So why give a offer letter when there is no guarantee...also missed spelled words in the follow up email states there is another position available for something different unbelievable!!! I will never apply to this hole in the wall company again.
      3

      Other Customer Service interview reviews for TTEC

      Customer Service Interview

      11 Feb 2026
      Anonymous interview candidate
      Nāgpur, Maharashtra
      No offer
      Positive experience
      Average interview

      Application

      I applied through university. The process took 1 week. I interviewed at TTEC (Nāgpur, Maharashtra) in Feb 2026

      Interview

      The interview process at TTEC was simple and quick. It started with a basic screening round to check communication skills, followed by a short HR interview with questions about background, flexibility, and customer service situations. The questions were easy and focused more on attitude and speaking ability than technical knowledge. The overall process was smooth, and the results were shared within a few days.

      Interview questions [1]

      Question 1

      Describe a time you handled a difficult customer or situation and how you managed it.
      Answer question

      Customer Service Interview

      1 Mar 2025
      Anonymous employee
      Duluth, GA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TTEC (Duluth, GA)

      Interview

      It was great i throughly did not feel like it was an interview it was a very relaxed environment the hiring manager was really kind and made me feel at home I ended up getting the position and worked there for many years

      Interview questions [1]

      Question 1

      Where do I see myself in 5 years
      Answer question

      Customer Service Interview

      15 Aug 2024
      Anonymous interview candidate
      Fort Collins, CO
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at TTEC (Fort Collins, CO)

      Interview

      Huge mass interview with over 20 people all waiting their turn to answer questions. Said everyone in the job got the position and would receive emails for onboarding shortly. I guess I was not everyone because I was ghosted.

      Interview questions [1]

      Question 1

      What was a time you had to change the mood of an angry customer? or something along those lines.
      1 Answer
      1