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      Customer Service Representative Interview

      7 Nov 2015
      Anonymous employee
      Accepted offer
      Positive experience

      Other Customer Service Representative interview reviews for TD

      Customer Service Representative Interview

      17 May 2026
      Anonymous employee
      Toronto, ON
      Accepted offer
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at TD in Nov 2015

      Interview

      Applied online...a few days later received an email from the recruiter wanting to schedule a phone interview for a good time around my schedule. Recruiter was really nice wanted to know about my experience and why i was looking to leave my current job. Then she said i would be a perfect fit and someone from the company would be calling me in the upcoming week to schedule a face to face interview. Two days later received the call to schedule the onsite interview. Arrived early for the interview because thats just the right thing to do!! Interviewed with two managers both were very nice and welcoming didnt make me nervous at all told me about the position asked basic situational question nothing outside the norm after the interview was over 3hrs later recruiter called asking how i believed the interview went then extended me an offer!!!! Scheduled for my fingerprints and just ready to start my career!

      Interview questions [1]

      Question 1

      All basic questions only one that stood out is why td?? And what skills you have that would make you successful in this position
      Answer question
      25
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026

      Interview

      Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.

      Interview questions [1]

      Question 1

      Tell me a time you dealt with a difficult customer.
      Answer question

      Customer Service Representative Interview

      1 Mar 2026
      Anonymous employee
      Edmonton, AB
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at TD (Edmonton, AB)

      Interview

      It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well

      Interview questions [1]

      Question 1

      how to deal with an angry customer
      Answer question

      Customer Service Representative (CSR) Interview

      11 Jun 2026
      Anonymous interview candidate
      Vaudreuil-Dorion, QC
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026

      Interview

      It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.

      Interview questions [1]

      Question 1

      Tell me about yourself and your goals
      Answer question