TD Customer Service Representative interview questions
based on 793 ratings - Updated 29 Jun 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
60%
Applied online
Applied online
17%
Employee referral
Employee referral
14%
In person
In person
4%
Recruiter
Recruiter
3%
Other
Other
3%
Campus recruiting
Campus recruiting
1%
Recruitment agency
Recruitment agency
Interview search
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TD interviews FAQs
Customer Service Representative applicants have rated the interview process at TD with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 80% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at TD as a Customer Service Representative according to 1 Glassdoor interviews include:
One on one interview: 100%
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I applied through an employee referral. I interviewed at TD (Markham, ON) in Sept 2025
Interview
Candidates are being asked some questions about financial products, the experience about client customer service, The expected salary, The availablilty. Then they have the language test for candidates to translate from english into another language.
I applied through a recruiter. I interviewed at TD (Vancouver, BC) in Jan 2022
Interview
One of the HR will make a Phone screening first, then in-person interview(group interview discussing, one-on-one interview with behavior questions), give a verbal offer and proceed with background check, then give you the official offer letter
I applied through university. I interviewed at TD (Vaudreuil-Dorion, QC) in Mar 2026
Interview
It was alright nice people they asked lots of questions very solid, to interview was really long and the employees were behind but all in all that was a solid interview. I would definitely recommend the managers and everyone were really nice.