I applied online. The process took 1 week. I interviewed at TD in Aug 2013
Interview
It is usually a structured interview, but may also be a phone interview. There are usually five questions which are mostly behavioural (what you've done in the past), and some times situational,( a description of what u would do in a specific situation) For this role, questions are related to people management and customer service.
Interview questions [1]
Question 1
Because td is dedicated to amazing customer service, the applicant will wanted many examples of where they went above and beyond for a client.
I applied online. The process took 3 weeks. I interviewed at TD (Ottawa, ON) in Jan 2016
Interview
The process took 3+ weeks. Very professional and personable interviewers. I was invited to do an online personality test and then was contacted by the recruiter for TD. Had a 1:1 interview a week and a half later and a group interview a week after that. Got an offer 3 days after last interview.
I applied through other source. I interviewed at TD (Vancouver, BC)
Interview
Internal application. Received a call in for a panel interview with branch manager and manager of financial service. 1 hour long. Results were in 2 weeks later. Branch manager called to offer the manager of customer service position.
Interview questions [1]
Question 1
If you were to be the successful applicant, what steps are you going to take to improve LEI?