I applied online. The process took 2 weeks. I interviewed at TD
Interview
Called to set up an interview with both of the Managers of Customer Service.
Interview itself was very casual and friendly. Mainly based on situational/behavioural questions
Interview questions [1]
Question 1
1. Name a time when you had to make an exception that was out of your normal role
I applied through an employee referral. I interviewed at TD (Toronto, ON) in Apr 2026
Interview
Screening interview with recruiters first, followed by a second interview with the hiring team. If selected, you are then matched with a branch based on fit, availability, and business needs.
Interview questions [1]
Question 1
Tell me a time you dealt with a difficult customer.
It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well . It was an easy interview, foucs maily on communication skills . I am able to crack in first attempt. prepare well
The process was not complex and the interviewer was friendly. The time schedule for the interview was respected and the lady did not drag it with more questions.
I was stress at the beginning but my interviewer asked me to be relax and confident. It helped me alot